Three Reasons Why Fabbrica Della Pizza has Excellent Customer Ratings in Zomato

Riya Ghosh
4 min readMay 27, 2018

It’s that thin-crust bread, topped with shreds of molten cheese and tons of pepperoni; not to forget the appetite enhancing smell lingering into your nostril that pulls you at once towards the guy at the counter every time you pass by a pizzeria.

But when we think about pizza, we only think of brands like Dominos or Pizza Hut. Why not of any other places? Of course, these are the two popular brands known for serving a menu of varieties and the best quality pizzas. But Kolkata has some four to five great places that can make your pizza eating experience become different.

What’s all the buzz about Fabbrica Della Pizza?

A photograph of the restaurant clicked from outside. Picture Courtesy — http://www.polkacafe.com

Located at Elgin road in Kolkata, this pizzeria is the only place where you get to customize your pizza according to your pick of sauce, cheese, toppings, and even pizza bases. Also, all their pizza bases are hand rolled and baked in wood ovens. Sounds authentic Italian right?

You can Google or if you have the Zomato app already downloaded on your smartphone then type in Fabbrica Della Pizza to check out the menu card, the reviews, and some great photos of the ambiance and the food (clicked by some 804 happy customers who have returned to add some good reviews). According to some of the reviewers, the first thing that will win your heart is the ambiance of the place. But for a person who has not yet visited this joint and is trying to go through the reviews in order to be sure that Fabbrica Della Pizza is as good as their words, here are a few things that you need to notice to convince yourself.

The best thing about this place

1. The Freedom to Customize Your Own Pizza

Does not the idea of choosing your own pizza bread, of choosing the kind of sauce and the toppings that you want, sound appealing?

A screenshot of the menu card as shown in Zomato app. Picture courtesy — Zomato

Of course, it does, especially for pizza lovers who have not known pizza beyond Dominos and Pizza Hut outlets, this is a brand new treat that they would be willing to give a go the next time anyone is craving for a slice of pizza.

2. Happy Reviews from Happy Customers

Really! I do not follow reviews much when it comes to ordering food online. I am a type of person who decides purely on appeal when it comes to reviewing or ordering food online. However, on noticing a review posted by an acquaintance of mine — a foodie — I decided to click on the ‘Read Review’ link to check out his post.

Entering the review page, what amazed me is that maximum of the reviews were good. Most of them have a rating of 4–5. No matter how much I scrolled down, I could not find a single bad review or any complaint. While the food was definitely the topic of attraction here, the first thing that these reviewers were impressed about was the ambiance of the place. My acquaintance claimed that Fabbrica felt like “Italy from head to toe” that made him feel “like being on an Italian vacation.” This explains that the ambiance of an eat-out really does matter.

A snapshot of the rest of the customer review. Picture courtesy — Zomato

If you are checking out the Zomato app, you will find really good pictures clicked by the reviewers themselves from mobile phones and maybe cameras. No advertisements.

3. Lovely Staff Members

Snapshot of some of the reviews posted by happy customers. Picture courtesy — Zomato

If you are not so much used to hearing names of Italian cuisines, the menu card might scare you at first. But don’t be. That’s because Fabbrica Dela Pizza has warm and friendly staff members who are ready to help you out in case if you have trouble deciding which combination go with. And since they deal with food and hundreds and thoughts of customers every day, they have a pretty good knowledge about the food combo that would go best or which are the ones customers order the most. So feel free to ask them for recommendations.

The Plus Point

· Pocket-friendly prices: the average cost for two is approximately 800 Rupees.

· Additional Complementary: they also serve beverages and other additional starter dishes that have received customer recommendations.

Menu card of Fabbrica Dela Pizza as shown in the Zomato app

The Minus Point

There is no delivery service. You will not find any review on Swiggy so you will have to download the Zomato app if you don’t have it.

A snapshot of the Swiggy app showing no results when searching for Fabbrica Della Pizza

That’s why Dominos and Pizza Hut still reign if you are looking for home delivery services.

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